je66 Privacy Policy —
Your Information Is Our Responsibility

je66 ("we", "us", or "platform") provides an online gaming and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") sets out how je66 collects, uses, retains, and protects the personal information of its users.

By registering an account on the je66.cam website, you consent to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using the platform.

This Policy should be read together with our Terms and Conditions and Responsible Gaming Policy.

1.1 Age Requirement

je66 provides services only to individuals aged 21 or above. We do not knowingly collect personal information from any minor. If we find that we hold information about a minor, we take immediate steps to delete it.

We may collect the following types of information in order to provide services on the je66 platform:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• Residential address and postcode
• National ID or passport number (for age and identity verification)
• bKash, Nagad, or Rocket account details (for transaction purposes)

2.2 Financial and Transaction Information

• Deposit and withdrawal history
• Betting and gaming transaction records
• Mobile banking reference numbers

2.3 Technical and Device Information

• IP address and device type
• Browser type and version
• Operating system information
• Cookie and session data
• Time spent on the platform and page visit logs

2.4 Communication Information

• Live chat conversation records
• Email communication history
• Details of complaints and requests

je66 uses user information for the following legitimate purposes:

3.1 Account Management and Service Delivery

Personal information is required to create and manage your account, process deposits and withdrawals, provide bonuses and promotions, and carry out all platform activities.

3.2 Identity and Age Verification

We follow the necessary KYC (Know Your Customer) process to confirm the age and identity of each account holder. This is essential for protecting minors and preventing fraud.

3.3 Security and Fraud Prevention

Log data and IP information are analysed to protect accounts, detect suspicious activity, and maintain the integrity of the platform.

3.4 Customer Service Improvement

Our 24/7 Bengali-language live chat support team uses communication history to resolve your issues quickly. This information is also used for staff training and improving service quality.

3.5 Responsible Gaming

We analyse user gaming behaviour to identify potentially problematic activity and offer support where needed. For more details, visit our Responsible Gaming page.

3.6 Marketing Communications

With your explicit consent, we may send communications about promotions, bonus offers, and platform updates. You may withdraw this consent at any time by contacting our support team.

4.1 Retention Period

je66 retains all relevant information for as long as your account is active. After an account is closed, information may be retained for as long as necessary for legal obligations, dispute resolution, and fraud prevention. After the specified period, data is securely deleted or anonymised.

4.2 Technical Security Measures

To protect your information, je66 applies the following technical measures:

• SSL (Secure Sockets Layer) encryption — all data transmissions are encrypted
• Encryption at rest for stored data
• Firewall and intrusion prevention systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication option
• Access to data controlled by trained staff

4.3 Steps Taken in the Event of a Data Breach

If a data breach occurs and is considered to pose a risk to your rights and freedoms, je66 will notify affected users as quickly as possible and take the necessary steps to limit any damage.

je66 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Trusted service providers who assist us with payment processing (bKash, Nagad, Rocket), technology infrastructure, and customer service may access limited information under contractual confidentiality terms.

5.2 Legal Obligations

je66 may be legally required to disclose information under a court order, a lawful government directive, or applicable law. In such cases, we will provide only the minimum information necessary.

5.3 Fraud Prevention

Information may be shared with relevant authorities where necessary to investigate and prevent fraudulent activity.

5.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may pass to the new entity. The terms of this Policy will continue to apply and users will be notified in advance.

je66 uses cookies and similar technologies on its platform to improve the user experience and ensure platform functionality.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Used to remember language preferences and account settings.
• Analytics cookies: Used to understand platform usage patterns — without identifying individuals.

6.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling certain essential cookies may mean that some platform features do not work correctly.

As a je66 user, you have the following rights regarding your personal information:

7.1 Right to Access

You can contact our support team to find out what information we hold about you.

7.2 Right to Rectification

If any information we hold about you is incorrect, we are obliged to correct it. Contact us via live chat or email to do so.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, not all information may be deleted immediately, as we may need to maintain legal and financial records.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

7.5 Right to Data Portability

You may request a copy of your own information in a structured, commonly used format.

7.6 How to Exercise Your Rights

To exercise any of the rights above, contact us:
Email: [email protected]
Or via 24/7 live chat.

We will endeavour to respond to your request as quickly as possible, and within a maximum of 30 business days.

In some cases your information may be processed or stored outside Bangladesh. For any such transfer, je66 ensures that adequate data protection measures are in place in the destination country or organisation and that contractual safeguards are confirmed.

je66 reserves the right to amend or update this Privacy Policy as needed. For any significant changes, we will:

• Post a notice in a prominent location on the platform.
• Update the "Last updated" date at the top of the Policy.
• Where necessary, send a summary of the changes to your registered email address.

Continuing to use the platform after a revised Policy is published will be considered as your acceptance of the new Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We will do our best to respond to your request as quickly as possible. For important privacy-related requests, email contact is recommended as it creates a written record.